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  • Internal auditors and competence

    1) Can a company do their own internal audits with their staff?
  • Continual improvement

    Thank you for keeping me updates with regards to iso. :) by the way may i ask a question since i am a fresher with iso 9001:2015, does the clause 10.3 - continual improvement need a mandatory documented procedural guidelines/process and include it in qms? I am hoping for your kind and great respond.
  • Approval of designs

    I'm a designer at XYZ and our Windchill release system does allow drawings to be released without an approver. Is an approver required on drawings for ISO 9001. Thank you
  • Cláusula 8.3: Naturaleza, duración y complejidad

    Alguien puede asesorarme en iso 9001 2015, en diseño y desarrollo en la primera dice 8.3 Naturaleza, duración y complejidad que es eso ? hay que hacer un documento? estoy en el diseño y desarrollo de un sistema X
  • SMART objectives are someone's responsibility

    I understand that a good quality objective needs to be SMART, yet the clause talks of "who will be responsible". How can I incorporate it in my objective?
  • Start rolling a plan for the implementation of an IMS

    I am working in a dairy company here in XXXX. We are planning to implement IMS by September, as the assigned IMS Coordinator I don't know how to structure my high-level project implementation plan, to start rolling the certification plan.
  • Scope determination

    We currently list our products and services ... but we do not include financing available...should we add that or if the services enough to take the financing into account?
  • Alternatives for implementing a QMS

    I work for a small Industrial Company in XXX. We have a vast amount of customers we produce for throughout the globe, and we are researching the opportunity of becoming ISO 9001 certified, however, I am concerned that with what little staff, and time us here locally have, that we will not be able to complete this task in a timely and efficient manner. What would be our best options in this case? I understand there are consultants available, but how does that work regarding our feedback here, and also is there a way to see the cost of this doing it that way?
  • Human resources in ISO 9001

    Dear consultant team i would like to consult you about,
  • Describing ISO clauses

    What's the proper way to read a specific part of an ISO standard? For example: Control of Production and Service Provision contains requirements lettered “a” through “h.” Let's say the requirement not satisfied is letter “B,” can I refer to this as "Subclause 4.4.1, paragraph 2, item B"?