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  • Contact with authorities

    Hi, I just visited community.advisera.com and wondered if you'd ever thought about having an engaging video to explain what you do? Our videos cost just $195 (USD) for a 30 second video ($239 for 60 seconds) and include a full script, voice-over and video. I can show you some previous videos we've done if you want me to send some over. Let me know if you're interested in seeing samples of our previous work. Regards, Joanna

  • Operating procedure template content


    Answer: The template is fully customizable, and you can exclude the sections related to change management and backup policy from the template if their respective controls are marked as inapplicable in your Statement of Applicability, or if these policies constitute separate documents.

  • Annex A Controls

    Why aren't similar controls to Annex A included in other standards, i.e. 22301? Why specifically does 27001 have a set of controls attached?

  • ISO 9001

    Hello everyone, Very informative posts and answers! In a few days I will be posting some questions and hope you can help me as well. Thank you.

  • Documentation Toolkits

    Thanks for your reply. So in this case, the value comes from the content of the main body of text in a toolkit document rather than the template or format?

  • Restructuring Control Plan


    Answer:

    As long as the control plan meets all relevant requirements of the standard, you can remove numerical values and reference to appropriate documents.

    Control plan must at minimum include the following:
    a) control used for the manufacturing process control
    b) first-off/last-off part validation;
    c) methods for monitoring of controls;
    d) the customer-required information;
    e) specified reaction plan.

  • Addressing internal and external issues


    Determined issues whether internal or external do not necessarily require taking actions to address them. Basically, the information about the context is input for planning your Environmental Management System.

    Also for internal and external issues, is it enough to that I rated each of them based on severity and occurrence, made an action plan for each item, and significance. Is that enough?

    Internal and external issues are not environmental aspects and they do not require evaluation and taking actions like for environmental aspects. All the organization needs to do is to define context of the organization and all further steps in implementation of the standard will be affected by the context of the organization.

    For more information, see: Determining the context of the organization in ISO 14001 https://advisera.com/14001academy/knowledgebase/determining-the-context-of-the-organization-in-iso-14001/

  • Exclusion of clause 8.5.5

    I agree. 8.5.5 is not limite to warranty and servicing, but an over all responsibility toward the product.

  • SoA and Risk Treatment Plan

    Thanks for the advice; I thought that was the case.

  • Documents to be reviewed during stage 1 audit


    Answer:

    The Stage 1 audit is often called a ‘documentation review’ audit because the auditor will review your documentation to establish whether it is in line with the requirements of the standard. This stage is more of a ‘reconnaissance’ audit, or a ‘pre-assessment’, whereby the auditor does a high-level review of your management system and establishes whether the internal audit programme is in place.

    Stage 1 is completed on-site to determine whether your management system has met the minimum requirements of the standard and is ready for a certification audit. The auditor will point out any areas of nonconformity and potential improvements of the management system.

    Documents to be reviewed during this stage of the audit are all the documents that belong to the scope of your management system, this includes documents required by the standard itself and the ones that the organization determined as necessary for effective maintenance of the manage ment system.

    For more information, see: List of ISO 14001 implementation steps https://advisera.com/14001academy/blog/2019/08/27/key-iso-14001-benefits-to-customers/nowledgebase/list-of-iso-14001-implementation-steps/
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