We are a tourism company located in Costa Rica, we bring people from Europe to travel to Central America. I wanted to know what option we would need to be able to comply with the law?
Confidentiality agreement
After reviewing the documentation provided, it has been observed that there is no confidentiality agreement in accordance with article 28.3.b of the GDPR. Could you send us a model please?"
GDPR Compliance with Google
I want to know if storing personal data of customers in Google Sheets and Gmail is GDPR compliant and which actions should my company make to comply against GDPR
Parental Consent & Consent withdrawal forms
1. Can we refrain from completing “Parental Consent & Consent withdrawal forms” as due to the nature of our business we do not handle information for under 18 y/o? (4.3 &4.4)
Cross border data transfer
Our company is outside of the EU but we have contractors - citizens of EU and they provide us with personal data. Is this Cross border data transfer?
Disclaimers for the footer of emails
Do you also provide disclaimers for the footer of emails?
GDPR Consent for existing user
Do we, as a data processor, have to gain consent from our existing users, or we can just inform them about updating our privacy policy and present them with their rights?
“opt-in” consent
1. For marketing/sales are we required to get new consent for existing leads/prospects/clients OR are we ok to only send the new consent moving forward as part of GDPR compliance”
Data Processing Agreement and Data Processing Addendum
We usually have our on bilateral commercial agreement with our service provider/partner/supplier. After the implementation of the GDPR, we need to issue another Data Processing Addendum to our partner/supplier. How about the agreement sign after the 25 of May 2018 onward? Do we still need to sign a commercial agreement + Data Processing Addendum? or just All in One agreement with our partner/supplier/service provider? what is the different between Data Processing
Processing protocol
1. When exactly and how often do I have to complete a processing protocol?