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Set up a new QMS
"How to set up a new QMS for an organization hoping to get ISO 9001:2015 certification?”
Monitoring, measuring, analyzing and evaluating
"How do you monitor, measure, analyze and evaluate data and information and also identify different of means of analyses with relevant templates”
Auditing a production area
“I work in... water bottling factory. Our ISO 9001 certification audit is on 23rd April. Can you help me what aspects are important to consider on the production area? Including the SOPs.
5S and ISO 9001
"Do you have awareness on Good housekeeping (5S) as part of the QMS”
Reviewing documentation
1. We review the Quality policy in our MRM meeting every year, so do we have to update the date on the Quality policy as well as when it was last reviewed?
Drawing control
“Do drawings or technical illustrations need to be controlled (i.e. have a control stamp) or require any specific format?”
Integrating management systems
“I want to know how the different ISO standards can be integrated to have an integrated system?”
Mandatory procedures and content
1. Documenting procedures. Is mandatory to document each and every procedure we carry out in our organization?
Clause 4.4.2 and processes
My question is, to Standard Clause 4.4.2...when it speaks to "support the operation of its processes", is that meant to maintain documents on ALL company processes involved in creating a product or is that requirement isolated to only maintain documented information for the operation of our "Quality" processes?”
Relationship between activities and stakeholders
"I’m wondering where the process for all the redundant mandatory procedures of 2008 version e.g. management review, control of NCR and CAR SOP’s, internal audits, etc., in the 2015 version will be noted. Would I be right in thinking these redundant activities/scope will be mentioned in the QMS Scope document? Or, what is the correct way to correspond these activities to relevant stakeholders?”