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Relationship between activities and stakeholders
"I’m wondering where the process for all the redundant mandatory procedures of 2008 version e.g. management review, control of NCR and CAR SOP’s, internal audits, etc., in the 2015 version will be noted. Would I be right in thinking these redundant activities/scope will be mentioned in the QMS Scope document? Or, what is the correct way to correspond these activities to relevant stakeholders?” -
ISO 9001 applicability
"My company is for international trade. If I can apply ISO 9001 or not?” -
Management review - how long?
"How long should we plan for an annual management review take (if done as one event)? 1 hour, 2 hours, ½ day, full day” -
Scope of clauses
"Do clauses 1 to 3 subjected to audit? -
Metodología para abordar riesgos
¿QUE METODOLOGÍAS ME PUEDES RECOMENDAR PARA ABORDAR RIESGOS? -
ISO 9001 and the retail business
1. “Thoughts on ISO 9001 for the chain of retail stores? Is ISO 9001 applicable to a retail business? -
Where to start
"The management decided to include our team in the ISO 9001. Our team is understaffed and have been multitasking to be able to deliver our service; we are assigned in the maintenance record for a certain group of our customer. We provide service product. Our problem is where do we start. Do we to set an objective and find solution first to our problem?” -
Integrating Quality and Environment in a Management System
“I am a new person in charge of Environment and Quality tasked with implementing the ISO 9001:2015 and ISO 14001:2015, which the company is already certified against. My confusion is the meaning of quality in a hydropower setting. -
Requirements to become consultant
"I'm an Occupational Health and Safety Consultant. A prospective client wants me to help them design and implement a Quality Management policy to be ready for an ISO 9001 certification audit. -
ISO 9001 and Construction
We are a general contractor who specializes in multifamily renovation and reconstruction projects. We remove and replace building components and water proofing systems. We have many standard operating procedures in place and are looking to implement a QMS compliant with ISO9001.