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Auditing a department
"How to audit departments in a cement company about the implementation of ISO 9001:2015” -
Presenting the QMS to top management
"I have to present top management with an overview of the newly designed ISO 9001:2015 QMS and thought I could focus on risk-based thinking, then an overview of each procedure in the QMS. What do you think? Is it the correct approach or what else can you recommend?” -
Starting a job as consultant or auditor
"Can I start job or any audit consultant business with I have taken online education in iso management system audit course. Simply I have done course iso management system audit which is free of charge and I received certificate this is from Alison.com which give online education.” -
Stage 2 vs Stage 1 audit
"I'm struggling to find any information on what the process an organization goes through during the stage 2 audit? What do the auditors do? Do they interview staff as well as management?” -
Auditing top management
"Is it a must to audit top management during the internal audit?” -
Auditing the whole QMS every year
"Does the standard require for INTERNAL system audits, that the full organization’s QMS be audited every year or can it be planned over a 3-year period, with additional audits of due to previous findings, changes etc -
Instructions for production
"The company I started to work for, they have a traveler system. The question is: they attach the work instruction with the production card, every time they have an order. By the way I'm in charge of the Quality, I believe if we train that operator on his work instruction and documented we don't have to print the WI every time for every process. I'm also in charge of the ISO program that I'm putting together. buy the way your site has been so helpful with all the information I've been learning. Please let me know if this is necessary. I think if the traveler has the key points to the specific task then it should be good.” -
Rules for storing documents
"I am trying to find out if when writing policies and procedures if the appendices (forms and templates) have to be incorporated into the document or if they can be stored as separate documents of course coded appropriately." -
Controlling forms
"I would like to know the proper way to control forms that are used for tracking production output. We have a form which is pulling formulas from other tabs. Do we give the final output form a Form # and control that document or do we need to control all three tabs in the Excel spreadsheet?” -
Extra Ue personal data
Hello; I'm a little bit confused about this scenario in terms of GDPR application: the company A owns the company B, wich is located in USA; the company B serves not only lot of USA B2B customers called D1, D2, D3,....but these B2B customers offer a "tailored" service for final customers C1, C2,C3,...... In other words, Ci are customers of Di but NOT direct customers of B. All customers are in USA (B, C, D). The data collected are processed by the mother company in Italy A that, finally, delivers the product to B and, finally, B will deliver to D wich will deliver to C. Suppose the data are quite sensitive because we are working about tailored suits. Is not clear in this scenario the roles of processors, controller and the role of information about personal data. Kind regards and thank you. Bruno