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Retaining time for internal audit records
"How long are we required to retain records of internal audits? I've had some external auditors suggest 10 years.” -
Manual for company with subsidiary
"I am implementing ISO 9001 in a company which has a subsidiary company, the subsidiary has the main process of manufacturing and the parent company is for trading, I can make a manual including both or Do I have to it separately?" -
Enrollment Process in Elementary School
"Enrollment Process in Elementary School - Process about enrollment procedures” -
Separate procedures for contractor and subcontractor
"In our company, we have projects that are done in-house and others are done by subcontractors. We have been using the same process and projects manual all the time. We have noticed lately that more control are to be put on the projects done in-house and decided to draft a separate procedure for the projects done in-house. We will still use the one we already have for the projects done by subcontractors. I was told that we cannot have 2 separate procedures based on clause 4.2 Understanding the needs and expectations of interested parties, in the ISO 9001 standards. Can you please confirm if this feasible or not? -
Design of processes - applicability
"I followed your webinar and I appreciate your work, was excellent! -
Second party audits
"I would like to seek for your advice regarding the internal audit of our Remote Site, where they only handle warehousing/storage, sales and distribution of parts in U.S area. -
Un-controlled copies
"When I send a copy of our Quality Manual to a customer - do I mark it Un-controlled copy?” -
Requirements for suppliers of calibration services
"My company is ISO 9001 certified and have calibration that is done by third parties. The question is: is it really compulsory to pick company that are ISO 17025 certified due to our status which is ISO 9001 certified? Can the company get nonconformance for not selecting ISO 17025 certified? Please help.?” -
Required signatures
"If I included four signatory in my sop, prepared by, reviewed by, approved by, approved by… -
Risk and opportunity determination in a process - example
"I want to know how we can identify the risk and opportunities associated with a process”