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ISO 9001:2015, Internal and External Auditor
"Detailed explanations regarding ISO 9001:2015, Internal and External Auditor.” -
Non disclosure agreement and auditors
"Is it necessary to have an NDA sign an inspector of the certification institute?” -
Developing Key Performance Indicators
"I wish to know who usually develop Key Performance Indicator in the Company? Is it a Quality Manager or Project Manager?” -
Punto 7.1.4
Solicito de su asesoría para sustentar el punto 7.1.4 Ambiente para la operación de los procesos, ya que la organización en la que laboro pretende certificarse en la norma iso 9001, y tenemos duda para lo que es cubrir este punto de la norma, nosotros somos una empresa de servicios no de fabricación de productos todo el personal esta en oficinas. -
Objective and consequence
"If we prepare business plan sequentially as in the following manner -
Certification importance and costs
1. I'm starting a business that will require ISO certification. Basically, I will be taking samples and blueprints from potential customers and manufacturing them overseas from independent manufacturers. Some of my suppliers are ISO certified and some are not. Does this matter? -
Record retaining time
"For how long organization needs to retain document items, e.g., invoices, orders, RMA records?” -
Mandatory documents and production steps
"Hello, we are a small manufacturing company (~125 employees) and have been ISO 9001 certified for a number of years. Our quality system works but it is not the greatest. We have a history of receiving various non-conformances during annual ISO audits and a few major non-conformances from time to time. -
Auditing risks and opportunities
"How do I audit ISO risk/opportunities?" -
Clause 8.3 applicability and outsourcing
"If the design is outsourced, what is about the applicability of clause 8.3?”