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  • Effectiveness of actions

    My company, is a client and we used your templates to create all of our ISO 9001-2015 documents. During the QMS Review we are supposed to report on the "Effectiveness of actions taken to address risks and opportunities". Do you have example of how that might look or what would be reported? The word "effectiveness" means to me that we need to analyze something that may or may not be in a spreadsheet. Any insight to an easy way to do this would be very much appreciated.
  • What is the purpose of the scope of a QMS

    "What is the scope of ISO 9001:2015?”
  • Scope definition and its implications

    "My company is a chemical manufacturing company producing products for a wide variety of industries out of a single location, A customer of ours in the cosmetics sector has requested we achieve both the ISO 9001 certification and the EFFCI GMP. My question is are we able to limit the scope to the production of the specific chemistries we are producing for this customer or does it have to be inclusive of all products produced at the facility?”
  • Time between surveillance audits

    "I want to know about the time frame for conducting the 1st and 2nd surveillance audits. Can you help in this regard?”
  • Naming the documents

    Hi, i just wanted to know how you should be naming your documents, we have some called processes, some procedures, some are policies, some are policy statements etc. just wanted to know how ISO states you should label them and how
  • Internal auditor job

    I write because I recently found your blog. Actually i am working in Quality Department in chemical company with ISO 9001. I obtained an ISO 9001; 2015 internal auditor's certificate (rej. IRCA). That's why I am writing. Could you give me advice how could i find a job as ISO 9001 internal auditor? It is difficult to find this kind of job on the internet on job portals. It is connecting with quality assurance/ control. Maybe do you have good advice?
  • Concienciar a la gerencia

    Como concienciar a las gerencias de la aplicación del requisitos 4.2 y 6.1 de la Norma.
  • Scope and certification

    "We are an engineering firm; work is project based. Once certified do we have to do all work in accordance with our ISO 9001 QMS or only work where the client requires via project specific contract?”
  • Metodologías para abordar riesgos

    ¿QUE METODOLOGíAS ME PUEDES RECOMENDAR PARA ABORDAR RIESGOS?
  • Listing interested parties to employees

    “Does my organization need to publish a list of interested parties to employees?”