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Metodologías para abordar riesgos
¿QUE METODOLOGíAS ME PUEDES RECOMENDAR PARA ABORDAR RIESGOS? -
Listing interested parties to employees
“Does my organization need to publish a list of interested parties to employees?” -
Auditor certification recognized and at own pace
"I understand I can take an Internal Auditor course (c.2days) or a lead auditor course with the test (5 days). Are there any other ways a person can demonstrate on their CV knowledge of the QMS (and/or EMS) standards, with external qualifications/ recognition?” -
Benefits of certifying a quality management system
1. Is it compulsory for any company to be ISO certified or implement the ISO quality management system standards? -
Scope determination - a management not a technical decision
"We want to limit the scope to one particular department. Is it okay?” -
Monitoring and measuring and customer satisfaction
"What kind of data analysis is required for the implementation of ISO 9001:2015 give your answer activity process or department wise. Define the various methods for measuring the customer satisfaction -
Getting top management support
"I am currently in the process of preparing a business case for ISO 9001 for our board. Could you give me some advice on the content which should be included?” -
Exclusions in the scope of the QMS
I have a question in relation to 03_Quality_Manual and specifically section 2.1 Exclusions. From by research it appears that this section only applies in the case that ISO 9001:2015 has been implemented? Such that, if ISO 9001 has not been implemented there are no relevant exclusions. Can you please confirm this is correct. -
Customer complain log
what I have to consider when I I'm preparing the customer complain log on form in ISO 9001 -
Creación, revisión y aprobación de documentos
Tengo una duda sobre la verificación de un procedimiento ya creado. El creador del procedimiento, la persona que revisa/hace el test y el que aprueba el test, tienen que ser 3 personas independientes? Muchas gracias.