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ISO 9001 implementation
"In an organization setting, who should drive and lead the ISO 9001 implementation?” -
How deep should an organization go
"I have a question about Clause 4 of ISO 9001:2015. Context of the organization requires the organization to evaluate itself and its context: Which level in the organization must you going to investigate stakeholders and their requirements, is it enough at the corporate level or should it be documented at all levels?” -
ISO 9000 - the beginning
"Can you help me to know who first discover the ISO 9000 and sequence improvement of ISO?” -
Corrección vs. Acción Correctiva
¿Toda no conformidad detectada en auditorías internas o externas, deben NECESARIAMENTE aplicarse ACCIONES CORRECTIVAS?, aún si con las correcciones fueron suficientes o eficaces. -
ISO 9001 evolution
“Is it sufficient/acceptable to list "none required" for each of the management review inputs found in ISO 9001:2015, clause 9.3. In order words, list all of the inputs and then state, "now at this time". I do not think so.” -
Management representative in ISO 9001:2015
"I think the Management Representative is not mandatory in the new version. Correct? Who is the responsible person? What are the responsibilities of the Management Representative?" -
Certification after a NC
We received a major 9001-2015 NC. After it is corrected to the auditor's satisfaction, will the certificate date be when the previous certification expired, or the date on which the auditor agrees that the NC is corrected? In other words, will there be a 'gap' in our ISO certification? -
Some IMS questions
I am stuck now when it came to Integrated management system manual (IMS) for my company. Some consultant prepared it but I think it has a lots of discrepancies which I need your help. Please clarify following points for me. -
Document for clause 4.2
Kindly assist me with sample document for ISO 9001:2015:. Clause 4.2 needs and expectations of the interested parties. I need a guide to develop this document for my organisation. -
Auditing the context of an organization
"I'm auditing the person in charge of this procedure (Context of the Organization clause) for my company and was wondering what sort of questions I should be asking them?”