ISO 9001 - Expert Advice Community

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  • Asset management, IT and ISO 9001

    "Is asset management part of the QMS audit for IT?”
  • Acción de mejora y mejora continua

    Diferencia entre mejora y mejora continua
  • Process approach - Why and How

    "I want to know advantages of using a process approach in a business and also why we need that process approach in the business.”
  • Quality Plan in ISO 9001:2015

    I am Mechanical Engineer and doing a job in Lead-Acid battery plant, we are certifying our company from ISO 9001:2015,Our 2nd stage audit is going to conduct in few days, I want to know about Quality Plans that are need in QMS & ISO 9001:2015, How to make a quality Plan of my Department.
  • Controlled vs. uncontrolled copies of IMS documents

    If any of our interested parties asks for our IMS manuals/documents should we provide a controlled copy or uncontrolled copy?
  • Defining good quality objectives

    "How are Quality Objectives defined?”
  • Starting ISO 9001:2015 project

    First of all, I am writing in connection with Planning to start move on with business, as the above subject its Architectural Engineering Consultancy Company , i would like to follow the ISO Organizational process . Please I am asking for advice, which I will choose and from where can I start .
  • Outsourced process?

    "Is calibration & plating considered "outsourced processes"? How is that different from purchasing any other raw materials for example?”
  • Audit observations

    "It’s regarding ISO9001:2015 stage 1 observations: Do stage 1 observations need Root cause analysis like Minor and Major nonconformities?”
  • ISO 9001 and restaurant

    "I am purchasing a restaurant in Brescia, Italy. It is on the Lombardy region. I need certification, but I am unclear which courses I need.”