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Procedure for non conformity and corrective action
What are the steps to be considered to elaborate procedure for non conformity and corrective action? -
Documented information in ISO
What is the difference between procedures and instructures? according to new standards such as ISO 9001,14001,45001 what are the documented information in an organization? are they pyramids starting with policy, objectives , scope , procedures and records, am I write or wrong? -
Convincing top management
“I am a compliance officer and want have done ISO 9001: 2015 CERTIFICATION now its a time to implement i just have a query about how can i lead and enhance 9001 system to explore myself in front of my top management and express and convince me to my top management how can i attract them to prove myself” -
Flowcharts, tables and processes
"I wonder can I use flowchart instead of describing all processes. Or, can I use a table with main tasks, responsibilities, defined retain period, information about its confidentiality etc. ” -
Is clause 8.3 applicable?
"My Question is about clause 8.3 Design and development of products and services, the question is: I am working in services company, is it applicable for it? Noting that my company has doing its business development through adviser” -
A quality plan can help
"I am working as QAM - in a consultancy firm. Some samples I have collected were given to the Supplier for testing...Is it wrong doing?” -
Who can be internal auditor?
"Does the internal auditor specialized for finance and general operation of the organization can conduct QMS Internal auditing while he has no experience and knowledge of the ISO 9001? If not do the organization need to have different internal auditors where one specifically for QMS who has been trained and knowledgeable on it with its respective QMS Stds?” -
Extending the scope
"I want to add scope in my ISO certificate, additional business scope. Is it possible?” -
Implementing ISO 9001:2015 at an NGO
“I have a question about the NGO's: how to implement the ISO 9001:2015 QMS?” -
Smart objectives
We have establish our quality objective as below,