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Make the transition
"For one who has to take a transition course, must I attend a face to face registered course ISO 9001 Lead Assessor Training course” -
Corruption, bribery and risks
"I would like to know what information if any, does the ISO 9001:2015 says about anti-corruption, bribery etc.” -
Control of office documentation
My question is specifically to the office protocol, about mail receiving, memos in company etc, how to handle them and archive them. The person who is the internal auditor for the ISO 9001 in our company is currently not present in the company, so I was hoping if you can just clarify this for me? -
Niveles de documentación en ISO 9001
Hola, buenas, podría describirme los tres niveles de documentación de un sistema de calidad según la normas ISO 9001. -
Cláusula 9.1
Tengo una duda sobre uno de los requisitos que viene en la norma ISO 9001:2015. El punto 9.1 Seguimiento, medición análisis y evaluación sobre el desempeño, mi duda es si en este apartado tengo que desarrollar un procedimiento o un formato que hable sobre las mediciones del sistema de gestión de calidad o sobre mi proceso -
Ethical standards and ISO 9001
Our company has a compliance standard, that are equivalent to the BSCI ethical standard points. If a supplier has an ISO 9001 standard, do they cover the same ethical standards as BSCI? Or do you have advise where I could learn about the criteria that ISO 9001 covers in regards of ethical standards? -
Quality Objectives Awareness
Do the set Quality Objectives need to be displayed for all employees to see in the business (e.g. do they need to be pinned up on notice boards) or can they just be documented on the work computers and then monitored in Management Reviews? -
Using read-only documentation
"I'm working for a small manufacturing company which is ISO-9001:2015 certified. An engineering manager stated that wants to load a significant quantity of information on prototypes into read-only folders for team members to have read access to the information with the goal of "creating visibility to information that may be helpful during production." I've reviewed some of the folders and they contain everything from engineering drawings (unreleased), financial and customer information, etc. My question is this - from an ISO-9001:2015 perspective is there any way to make this information available to a limited internal audience on a read-only basis? Possibly as reference material after I specifically train them on control of information? I'm hoping that there's some way to handle this without making them re-release every document in the folders which would be prohibitively time-consuming. -
ISO 9001 vs ISO 27001
"We are currently completing ISO 9001 and 27001. Can you please confirm which policies need to be completed separately in 9001 that are not covered under 27001?” -
Independence and internal audits
"We have a non-conformance for the internal auditor (QM) auditing own department (QMS). Does the Quality Manager need to be responsible for the QMS or does someone else need to audit the QMS?”