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  • Smq in a power plant

    Hi and thank you for all what you give for us. Please im now folowing a project of implementing an smq with a consultant in one of our power plant, and we have many problems : 1. We have chose à wrong project manager. And now we are in the description of the processus and interaction. Can we remove him and replace by an other? 2. The consultant at gap analysis didnot use the documentary audit. He only made the interview !. When I asked him. He told me I will do it letter. Iis it a problem ? 3. When they describe the processus. They add a processus of social partener. Even its dont influence the smq. Is it correct? 4. The consultant has proposed a quality policy without see the policy of the power plant! Can it possible ? Thank you in advance
  • ISO 9001 document requirements for a repair shop

    I was wondering what the requirements would be for documentation (SOP, WI, etc.) for a repair shop with technicians who mainly use their training and work experience to fix equipment. Could I provide training records to show competency, or do I need to documents with steps that are taken in diagnosing and repairing of various lab equipment, which would be a huge task since we deal with many different types of instruments.
  • Making simple EMS system

    i have a small company with a small env program, Small quantity generator Haz waste, small universal waste generator, indirect wastewater discharger, EPCRA compliance, minor source air permit pre-construction permit, so it is a small program. what do you recommend for ISO 14001-2015, I am beginning to establish the program, funds are limited. I might not pursue the certification, but at least, i'd like to establish a focused program rather than piling docs.
  • Defects and reworks

    If I write up a part on a discrepancy report, then as a team my Q.E. and M.E. decide that the part is re-workable and writes up the nonconforming product on a rework work order, can I close out the discrepancy report to the rework disposition regardless of whether or not the rework fixes the nonconformity. In the case where it does not, or creates a new defect I would then write up a new discrepancy report that would require a new disposition. Basically I want to know if a rework work order is sufficient in positively identifying non conforming material so I don't end up in the situation where product can not be physically found in the plant, but the DR is still open, pending "final" disposition because we waited until the end of the line instead of taking care of it at the front end.
  • Exclusions in ISO 9001:2015

    Hi,
  • Quality Manual in ISO 9001:2015

    I've recently been assigned the QA position and I've been asked for an updated QA manual for a suppliers review. We have a quality manual on file, but I'm not sure if it's up to date and includes all the items needed or if we are missing any import/beneficial items.
  • Can absence of work instruction be nonconformity

    Work Instructions not displayed at machine in production floor. Is this a Non Conformity? If Yes, then under which clause of ISO 9001:2015 std ?
  • Rescheduling the audit

    I just want to enquire about something.
  • Sistemas Integrados de Gestión

    Quisiera hacerle una consulta. En la empresa donde trabajo, estamos implementando la norma ISO 9001. Como ahora por requisito del gobierno debemos tener un sistema de gestión en la parte de salud ocupacional y ambiental, mi pregunta es: Debo tener una política integrada...?. La idea es por ahora certificarnos solo en ISO 9001, y no en ISO 14001 ni NTC 18001, pero darle cumplimiento a lo que nos exige el gobierno.
  • Evaluation of suppliers

    I have another question if you don’t mind. Are Supplier Questionnaires required? Currently we evaluate our suppliers within our incoming inspection plans and also in the yearly management review meetings. I understand that suppliers will now be called “external providers” now, so I’m trying to see if we can obsolete the questionnaire altogether and just make our supplier evaluation process stricter or if we have to keep the questionnaire procedure in place.