Does an organization have to have any training records at all? Can they grandfather themselves in under ISO 9001:2008 or when they transition to ISO 9001:2015? They say they have years of experience which they do, but have ZERO training/competency records of any sort. No quality policy training, no training on 9001:2008, 9001:2015. If you request a training record, they have zero. Is this acceptable?
Marketing and Sales in QMS
Hi,
Questions about ISO 9001 implementation
1. How does an organisation plan to achieve its quality objectives?
Implementación en un solo area
La pregunta que tengo es la siguiente: Actualmente queremos implementar ISO 9001 2015, pero no se quiere que se implemente en toda la empresa sino solamente un área que sería el área de operaciones. Esta área interactúa con varias áreas de la empresa (administración, software, soporte técnico e ingeniería). La dirección de la empresa solo quiere que la norme se aplique al área de operación exclusivamente y que las demás áreas pues sigan funcionando como funcionan actualmente (sin apego a una norma o modelo establecido).
Codificación de documentos y registros
Estoy revisando la parte del control de documentos y registros y mi pregunta es la siguiente si determino que los registros de uso interno en un área no deben controlarse no obstante los que son de uso transversa en varias área si deben codificarse, y lo establezco en el procedimiento, tendría algún incumplimiento hacerlo de esta forma?
ISO 9001 and ISO 17025
I hope you can assist me on this one, we are trying to integrate our systems. Is it possible to integrate 17025 and 9001:2015??? Successfully??? If not what would be the challenges apart from the technical nature of 17025?
Quality objectives and plans to achieve them
My question is related to ISO 9001 QMS Quality objectives. Should these objectives be SMART of a goal we want to achieve, or it should be written describing the way we should achieve this goal. For example which one is the right way to write QMS quality objectives:
Ciclo PDCA y Productividad
¿Cómo hacer un diagnostico del PDCA?¿Como incrementar la productividad?
Management representative and ISO 9001:2015
I would like to know about Management Representative(MR) in clause 5.3 of ISO 9001:2015. I would like to clearly know that I need to assign MR for my quality system and to clearly write responsibility of MR. If I don't mention about MR, I like to know who will control and communicate our quality system to stakeholder.
Scope of stage 1 certification audit
I would just like to know what the Stage 1 Audit will entail in ISO 9001? We have a lot of standard operating procedures. Is it necessary to have quality objectives for all of them? Are they all suppose to form part of the operational and control clause? Is monitoring and measuring required for all these procedures?