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  • Continual vs continuous improvement

    I am currently puzzled with the difference between continual and continuous improvement. I have asked the same to some experts at my premises and this is my current understanding.
  • Complying with clause 8.4 of ISO 9001:2015 in trade company

    The 8.4 with the requirement of Control of externally provided process, products and services
  • Transition of ISO 9001 and ISO 13485

    Hello,
  • Questions regarding clauses 8.3 and 6.1

    My question lies more on clause 8.3 of the ISO 9001 standard. It read as thus;
  • Management representative in ISO 9001:2015

    Which part of ISO 9001:2015 refers to Management Representative with responsibility for the QMS as described in this article?
  • Scope of the certification audit

    We are currently in the process of creating / implementing QMS in our organization with the goal of obtaining the certification before end of current year.
  • QMS effectiveness and customer satisfaction

    What are the elements that could demonstrate Quality Management System and customer satisfaction improvement?
  • Documentación contexto de la organización

    Quisiera saber que documento se requiere en el numeral 4.1 COMPRENSIÓN DE LA ORGANIZACIÓN Y SU CONTEXTO ya que hay me habla de determinar las cuestiones externas e internas de la organización pero no tengo entendido que documento exige hay la norma, Gracias"
  • Exclusions in QMS

    Thanks, actually I have a question about exclusions. Our ISO registrar told us in the last visit that we need to remove the exclusion section but I see them in this template. Could you please explain?