I would just like to know what the Stage 1 Audit will entail in ISO 9001? We have a lot of standard operating procedures. Is it necessary to have quality objectives for all of them? Are they all suppose to form part of the operational and control clause? Is monitoring and measuring required for all these procedures?
Continual vs continuous improvement
I am currently puzzled with the difference between continual and continuous improvement. I have asked the same to some experts at my premises and this is my current understanding.
Complying with clause 8.4 of ISO 9001:2015 in trade company
The 8.4 with the requirement of Control of externally provided process, products and services
Transition of ISO 9001 and ISO 13485
Hello,
Questions regarding clauses 8.3 and 6.1
My question lies more on clause 8.3 of the ISO 9001 standard. It read as thus;
Management representative in ISO 9001:2015
Which part of ISO 9001:2015 refers to Management Representative with responsibility for the QMS as described in this article?
Scope of the certification audit
We are currently in the process of creating / implementing QMS in our organization with the goal of obtaining the certification before end of current year.
QMS effectiveness and customer satisfaction
What are the elements that could demonstrate Quality Management System and customer satisfaction improvement?
Documentación contexto de la organización
Quisiera saber que documento se requiere en el numeral 4.1 COMPRENSIÓN DE LA ORGANIZACIÓN Y SU CONTEXTO ya que hay me habla de determinar las cuestiones externas e internas de la organización pero no tengo entendido que documento exige hay la norma, Gracias"