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  • Implementing clause 4.4

    How to implement clause 4.4 of clause 9001:2015?

  • Implantación del SGC

    He recibido esta pregunta: El tema que deseo tratar es el como se puede implementar un plan de auditoria para una empresa ? Respuesta: El primer paso que se tiene que dar es la decisión por parte de la empresa de tomar como guía del Sistema de Gestión de Calidad la norma ISO 9001. Es entonces cuando la organización tendrá que llevar a cabo la creación y documentación de su Sistema de Gestión de Calidad según este estándar. Tras un cierto periodo de tiempo y habiendo realizado auditorías internas y al menos una revisión por la dirección, se habrá completado la implementación del SGC. Finalmente, serán los auditores externos de una entidad certificadora los que determinarán si se cumplen con los requerimientos de ISO 9001. Para más información sobre la implantación de un plan de auditoría, puede ver: https://advisera.com/9001academy/blog/2017/01/24/what-is-the-iso-9001-audit-program-and-how-does-it-work/

  • Auditing risks and opportunities

    During the certification audit, can we raise a nonconformity if the organization has inadequate clarity on Risk based thinking?

  • Risk management in ISO 9001

    Risk management detail explanation on ISO 9001.

  • Safety file non compliant with ISO 9001

    My safety file was rejected by a client because my policies do not comply with ISO 90001 2015 and I don't know where to start.

  • Risks and opportunities in HR department

    I'd like to know how to identify and what are the risks associated the human resources management in service -based government agencies.

  • Having only one quality objective

    We are a trading firm (buy and sell) small company with only 20 staff. Most of our product (terminal blocks) are mature enough. As the product specification are standardized and will not have too much change, we do not want to have much quality objectives at relevant function. We just want to have one quality objective for the whole company. We write this reason in our Quality Manual, will it be accepted during the Certification Audit against the ISO 9001 2015?

  • Stage 1 of the certification audit

    What is the process for Stage 1 audit? is this the same process for 1st surveillance Audit. Are they audited the same area or not?

  • Document Controller and Management Representative

    Is the Document Controller can be the QMR of the Company? What are the qualification of QMR and its responsibilities?

  • Excluding design and development

    I am dealing with a company that is into Maintenance of building, Industrial Cleaning Services. How does Design & Development come in, because really they do not design or develop anything in all their processes?
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