When transitioning from ISO 9001:2008 to 2015, do our current form numbers get changed?
Applying ISO principles in practice
I wonder how to basically apply the principals of ISO in practical means, it typically requires expertise isn't it?
Presentation for ISO 9001 tansition
Good day, please thank you so much for all the materials you have been sending to me, am really encouraged . They were so informative and educative.
Documenting context of the organization
How do you manage documentation of clause 4.1 and 4.2 on ISO 9001:2015?
Challenges in auditing and getting the top mangemnet on board
Could you tell me, how to do the audit, if company is maintain the transactions / correspondences by email only or keeping the record by editable formats.
Statistical Quality Control
What's statistical quality control?
Interested party and supplier
I'm interested about the position of licencor in ISO 9001:2015. Could you please explain about it? It is one of external providers or interested parties?
Customer complaints in insurance company
Good day I am doing a research about an insurance company that keeps on receiving repeated complaints. Firstly, is it practical and possible for an insurance industry not to receive repeated complaints? Secondly, what method can I use to prove that complaints are repeated? Thirdly, what will be the suitable research questions for this study? And lastly, what are your recommendations to this problem?
Managing records kept
In the kit each procedure has section 4. Managing records kept based on that specific procedure. Do I list all Docs, Reports, WI, and Forms that come from the procedure in this area? I'm a little confused on exactly what I list there?