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Software development: product or a service?
In ISO 9001:2015 the standard refers to requirements for Products and Services. If the company that intends on becoming ISO certified is a software company what is the term they should use in their manual. Although the manual is not mandatory they wish to use one. Furthermore they are service providers however the programme they develop is termed a product though in functionality it is a service. In such a situation are they providers of both products and services? -
Excluding clause 7.6 from ISO 9001:2008
I kindly request clarity regarding the exclusion clause 7.6 regarding the quality management system, as I need to define it on our company manual. -
ISO 9001:2015 guidance for transition
I would like you to help me on how we start to ISO 2015 version. What are the requirements and how to do it by our company? -
Verification of Product in ISO 9001
For verification of product (receiving and Inspection) does anyone do anything different other than count the part? I know we could weigh parts and then mathematically do the math to figure out a larger qty. -
Revising Quality Manual
How to revise the Quality Manual for ISO 9001: 2015 from ISO 9001: 2008 -
Risks and opportunities in processes
Currently, I've been gathering information from multiple employees to fill in a SWOT-analysis. Most of the addressed opportunities and risks are considered strategic. However, do I also need to identify risks and opportunities that may occur in day-to-day activities (the primary processes)? -
Integrating ISO 9001 and ISO 27001
Hi -
ISO 9001:2008 question.
During a certification audit it was found that the gas central heating boiler has not been serviced for 3 years? Is it a NC and if yes, against what requirement of the standard? Thank you. -
Preparing for ISO 9001:2015 external audit
what we prepared for external audit of 9001-2015?