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Interested party and supplier
I'm interested about the position of licencor in ISO 9001:2015. Could you please explain about it? It is one of external providers or interested parties? -
Customer complaints in insurance company
Good day I am doing a research about an insurance company that keeps on receiving repeated complaints. Firstly, is it practical and possible for an insurance industry not to receive repeated complaints? Secondly, what method can I use to prove that complaints are repeated? Thirdly, what will be the suitable research questions for this study? And lastly, what are your recommendations to this problem? -
Managing records kept
In the kit each procedure has section 4. Managing records kept based on that specific procedure. Do I list all Docs, Reports, WI, and Forms that come from the procedure in this area? I'm a little confused on exactly what I list there? -
Documenting the context in internet service provider company
We are Internet service provider company. FOR 4. Context of the Organization : what will we needed document. is it a prepared list of external & internal issues. where the list included? -
Procedure for document control based on ISO 9001 and ISO 22000
I need to establish Integrated Procedure for Control of Documents and Records based on ISO 9001:2015 , ISO 22000:2005 . Need a sample template or expert views how to develop my required SOP. -
Check within the process vs. checks of product
Based on ISO 9001:2015 -
Quality Manual referencing to document management software
In the online guide to writing a short quality manual you say that references to the documented procedures are required (as well as the interaction between them). In the toolkit, the quality manual directly refers to all the procedures in the toolkit as well. We plan to organize the QMS in our own document management system/software. In the system we will have separate areas for the different business units, in which the relevant operating procedures will be stored. Do we have to list all the individual procedures in the quality manual itself, or can we just refer in general terms to where they can be found in the system as well as providing a general overview (flowchart etc) of how the different business areas and procedures interact? -
How to develop SOPs
How to create SOP for the following: -
Examples of risks and opportunties
Need your help! Please help to list down few risks and opportunities involving sales or aftermarket service functions.