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Qualification of Quality Management Representative
Could you please advise the qualifications or eligibility criteria to be a Quality Management Representative (QMR) for ISO 9001.
Do changes in top management require changes in the documentation?
If the Top management of company is change (i.e. Vice president or authorized person, whose sign is on policy) then what to do in "change of document" section and "Obsoleted Documents" and how? The policy and name of company Head is changed everywhere.
Determining interested parties
We have our ISO auditor who says what I have is on the right track where I just mentioned stakeholders suppliers regulators etc and stated if their needs where power/interest our objectives towards them and rate high medium low priority to deal with these parties, my problem is how much more info is needed? do I have to name the parties individually.
Achieving quality objectives
How does the company achieve quality objectives?
ISO 17020 and ISO 9001
I am a consultant on ISO/IEC 17020, i WANT Know about the relationship between 9001 and 17020.
GAP analysis before the implementation
Is a gap analysis required if there is no existing quality management system?
ISO standards for schools
How can I start the ISO standards for schools? I worked in accreditation for more than 15 years.
Control of ISO documents
How to control ISO Documents?
Objective evidence of conformity
What objective evidence could be available in order to verify conformance with the requirements?
Software development: product or a service?
In ISO 9001:2015 the standard refers to requirements for Products and Services. If the company that intends on becoming ISO certified is a software company what is the term they should use in their manual. Although the manual is not mandatory they wish to use one. Furthermore they are service providers however the programme they develop is termed a product though in functionality it is a service. In such a situation are they providers of both products and services?