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  • Nonconformity and related clauses

    In the ISO 9001:2015 standard, if our Fabrication shop drills holes in the wrong place on a part and it has to be redone (the problem was caught before the part left our facility), should I cite Clause 8.7.1? We would do an NCR but on my NCR’s, I also cite clauses from the standard and I want to be sure I am using the best one.
  • Qualification of Quality Management Representative

    Could you please advise the qualifications or eligibility criteria to be a Quality Management Representative (QMR) for ISO 9001.
  • Do changes in top management require changes in the documentation?

    If the Top management of company is change (i.e. Vice president or authorized person, whose sign is on policy) then what to do in "change of document" section and "Obsoleted Documents" and how? The policy and name of company Head is changed everywhere.
  • Determining interested parties

    We have our ISO auditor who says what I have is on the right track where I just mentioned stakeholders suppliers regulators etc and stated if their needs where power/interest our objectives towards them and rate high medium low priority to deal with these parties, my problem is how much more info is needed? do I have to name the parties individually.
  • Achieving quality objectives

    How does the company achieve quality objectives?
  • ISO 17020 and ISO 9001

    I am a consultant on ISO/IEC 17020, i WANT Know about the relationship between 9001 and 17020.
  • GAP analysis before the implementation

    Is a gap analysis required if there is no existing quality management system?
  • ISO standards for schools

    How can I start the ISO standards for schools? I worked in accreditation for more than 15 years.
  • Control of ISO documents

    How to control ISO Documents?
  • Objective evidence of conformity

    What objective evidence could be available in order to verify conformance with the requirements?