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  • Surveillance audit

    Hi! please assist me to my concerned. 1. We have upcoming surveillance audit by september 2017. and the expiration of are certificate is april 2018. what if the auditor found a 1 or 2 major NC what will be happen to are certificate. 2. How long is the compliance for the identified major NC. 3. And what if the auditor didn't satisfy for the compliance of the major NC. Thank you.

  • DUDA

    Buenos Dias, en el punto 7.1.2 de la ISO 9001:2015 me piden un manual de funciones. la pregunta seria el manual de funciones es lo mismo que el perfil de cargos o son dos cosas diferente? en caso de ser dos cosas diferentes ¿podría hacer una unión de esos dos para que quede como uno?

  • Documenting clause 6.3

    What is the best documentation to demonstrate compliance with clause 6.3 Planning of changes ISO 9001: 2015?

  • Determining context of the organization

    Hello,

  • Liderazgo

    La implementación de liderazgo con que herramienta o metodología lo puede establecer.

  • Formulating questions during internal audit

    I am trying to understand when conducting an internal audit what you questions are focusing on. for example do you pick a certain section of the standard for HR.

  • Providing evidence for clauses without mandatory documents

    Please share some tips of verifying the clauses in which documented information is not the requirement. How we can audit them? For example internal and external issues , interested parities needs and expectations , actions to address risks.. how we gonna verify the evidences of these clauses?

  • SA 8000 and ISO 9001 and OHSAS 18001

    I completed SA 8000 basic auditor course. I want to be social compliance auditor. Next step i want to do OHSAS 18001. But i have confusion whether i will go ISO 9001 or 18001 will u clarify me.

  • Nonconformities and corrective actions

    I recently started working for this company and I noticed that when an audit finding is observed and it is warranted for a CAR, they initiate not only a CAR but also a NCR. When asked, it was explained to me that the audit finding is a nonconformance, therefore they initiate a NCR to document the nonconformance and use CAR to request for corrective action plan.

  • Planning the QMS and clause 6.1.1

    In clause 6.1.1 it states: "When planning for the quality management system...." I was wondering if the planning here is referring to the addition of a new process to the quality management system or if it means that within the quality management system processes that risks and opportunities are considered.
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