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Individual relevance of ISO 9001
What is ISO 9001's relevance to an individual?
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Implementing QMS in a consultancy firm
I need general steps for a successful implementation of the management system in a consultancy firm.
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ISO 9001 How to make it interesting?
How can we make ISO 9001 more interesting to managers and employees?
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ISO 9001 Consultant
I wish to be an ISO consultant /trainer. What are the compulsory certifications /qualification i need and HOW to obtain them?
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Root causes
The plans on how to achieve its quality objectives were not determined as required by 6.2.2. Please, what is or are possible root cause or causes?
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Responsibility of scheduling Surveillance audits
I am trying to ascertain whose responsibility it is to schedule surveillance audits? The certifying body or the company being audited?
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Money resource
I have a problem with clause 7 of the standard. Why there is nothing about money recourse in the recourse list in the 7-1 clause? Thank you very much
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Certification ISO au niveau d'un point de vente assurance
Comment finir le contexte au niveau d'un bureau direct de vente de produits d’assurance ?
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ISO 9001 Question
Currently, our QMS is basically the PDCA cycle, eventually, we will go to ISO 9001 but for now, I need some good information on how similar the PDCA is to ISO or an article that I use to explain the key standards of ISO that are not part of PDCA cycle
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ISO 9001 and response time to customer complaints
Does ISO 9001:2015 define a response time to resolve customer complaints or is it a general rule to respond as soon as possible?