ISO 9001 - Expert Advice Community

Documenting processes

We are a carpet manufacturing company and we are trying to document each and every process in the form of process flow, work instructions and SOPs, we need to understand what the correct way is of doing it.

Starting a company with ISO 9001 Lead Auditor certification

Hi, do you have an ISO 9001 Lead Auditor Course? If I would like to start a company as a certification body what courses do I need? Is that course enough?

Requirements for certification

We are a small start-up company producing fruit juice. We want to get certification from local regulatory authority here. What must we put in place?

Clause 6.1.1

Trying to figure out a way to tackle clause 6.1.1. currently gathering the literature what so ever available out there for my understanding

Auditing own subordinates

Can the manager audit his own subordinates during an internal audit?

ISO 9001 inquiry

1- Implementation process flow

2- Basic required procedures

Management review

Why does Management Review – Output Requirements require top management to review and approve the output of management reviews?

Project sponsor

What if the company has its own final product manufacturing, in that case while designing the project plan whom will you show as project sponsor?

Key Performance Indicators in relation to ISO

I would like to ask about Key Performance Indicators (KPI'S) if any of your standards discuss that issue and which standard is usually used as a reference for that, 

Internal Audit Procedure

I want to know the internal auditing procedure