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ISO 9001 - Expert Advice Community

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  • ISO 9001 vs ISO 17025

    In our instrumentation company we are using ISO 17025, Is there any need to implement ISO 9001?

  • ISO 9001 program vs process

    If the internal audit process defines who is in charge of the program, who is in charge of the process?

  • Internal audit report review

    Our company contracts an external party to conduct our Internal audits. This typically is the same auditor coming in (once annually) 
    The auditors comment on his last audit visit was he could not be seen to be auditing his own work so he was not going to review the previous internal audit report ( beyond checking previous NCs raised had been addressed). He advised us to be doing this part of the audit ourselves.
    We have now received his report so what would you suggest is the best method to do this review? What would be deemed as suitable documented evidence to show this has been done?

  • Archived document control policy

    I would like to know if there is a special policy to have control over the archived documents?

  • Becoming an ISO 9001 expert

    What to do and where to start to become an ISO 9001 expert?

  • Benefit of ISO procedures

    How does it benefit company employees who have to get more load of work with these ISO procedures and a lot of paperwork involved?

  • Identifying and measuring Key Performance Indicators

    I want to find out on how to identify and measure key performance indicators for a public health unit involved in food safety inspections and monitoring of restaurants and allied services.

  • Scope, Criteria and Objectives

    Could you please provide examples of QMS Scope, Criteria and Objectives?
     

  • Certified company not taking the audit comments

    Have you face the situation that a company has been accredited with the ISO 9001 but after that they just leave it there and do not take audits comments by answering we are certified?

  • How to report to senior management

    What is the appropriate way/method to report to senior management on ISO 9001:2015?

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