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ISO 9001 - Expert Advice Community

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  • ISO 9001 & ISO 14001 Integrated manual

    Does an integrated 9001 & 14001 system use just one manual, or do we keep two complete manuals?  I need to write the manual and want to do it in the most effective way. Not sure if I need an individual 9001 and an individual 14001 manual.

  • Clause 8

    I just had a quick question regarding the entire section of clause 8. I can't seem to find the answer anywhere! We are not currently dealing with customers, it is more stakeholder-based as we are a research and development company at current, but are looking to sell products in the future. We are struggling with how to go about interpreting clause 8 as most of this is about selling and customer satisfaction, could you please offer some advice on this? Thanks in advance :)

  • Identification and traceability requirements

    Could you please help me with a question I have with the requirements for identification & traceability,

    The new General Manager wants to change our current process for cost reduction on labeling; Currently we package product into totes (48 to a pallet) labeling each tote, then a master label for inventory as bulk packaging to the customer.

    He wants to eliminate the labeling for each individual tote and only use the master label, which we would then have totes without identification on each, only the pallet.

    Our inventory system would have traceability from incoming to outgoing with this process for lot control, but would I still meet the requirement for product identification if each tote was not individually labeled?

  • ISO 9001 implementación

    Buen día, me encantaría saber como implementar un sistema integrado de gestión desde 0 .

  • Risk and opportunities


    What is the meaning of risk and opportunities in QMS?

  • QMS implementation

    How do I plan QMS implementation?

  • Quality Management Manual design

    How to design the Manual of Quality Management of industry of Bakery?

  • Documenting procedures

    I'm currently implementing ISO 9001 and was wondering if documenting procedures still a requirement?

  • Acceptable Exclusion

    There is an article on your website by Mark Hammer (March 24, 2015) - "What is an acceptable exclusion in Clause 7 of ISO 9001?"
    Does the Exclusion feature in the new ISO 9001:2015?

  • Control of non-conformities

    I am looking after the certification of ISO 9001 for a company that is involved in bulk handling of coal at the terminal. I think control of non conforming output clause 8.7 is not applicable on them as they are just handling material. 
     
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