What is different between Nonconformance (8.7) vs Nonconformity (10.2)? Why did ISO separate 2 item in 2 differ clauses?
During audit, how can you decide which is Nonconformance or Nonconformity?
Use of Correction Fluid
I work in the microfinance industry and would like to know where does the standard prohibits the use of correction fluid/tippex.
Monitoring, Measurement (9.1)
I am working for Training center. How to apply clause 9.1.1 General of 9.1 Monitoring, measurement, analysis and evaluation in my organization (Training center)? Do we need to monitor and measure all item relate to my customer (students)?
Can you give me some examples or guildeline?
Qms in oil exploration and production
Can you give me some examples of scope of Qms in oil exploration and production?
Nonconformance Finding (ISO9001 Audit)
During ISO 9001 Audit, if Purchase department have no procedure for purchasing, Sale department also have no sale procedure (documented procedure), so it will be considered a nonconformance finding (Major or Minor)?
If not, how Auditor assess their compliance with ISO9001 requirement?
Manage Risk Effectively
How to manage risk effectively according to ISO 9001 requirement? For example, Company have 5 teams (HR, Operation, Production, R&D, QA). So each team must manage risk & opportunities in their team. Is that correct?
Can you advise me some training course or material in advisera to manage risk?
ISO 9000 and ISO 9001
How ISO 9000 change into ISO 9001?
Contract Review and Operational Planning
What is the relationship between Contract review and operational planning of an implementation?
Is a Competitor an Interested party
Is competitor (not competition) an interested party, and if yes, why?
Who to audit during Top Management audition
Could you please assist us (as new trained Auditors) with advice on how to audit the top management of the organization?
The organization has different directors of departments and heads of units who are all referred to as top management according to our organization.
Do we have to audit the Director general only or do all directors have to be audited during auditing of top management?