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Documenting Quality Policy & Quality Objectives
"The mandatory documents Quality Policy & Quality Objectives have to be 2 stand-alone documents, or can they be contained within a Quality Manual?”
Lack of information in non-conformance description
"What action to be taken when non-conformance given during surveillance audit due to internal audit not cover few clauses?”
Herramientas para la transición
Cuáles son las herramientas necesarias que necesito para implantar la ISO 9001 2015 en los procedimientos del sistema de calidad dentro de la organización ya que ellos solo manejan la norma ISO 9001 2008
ISO 9002 and ISO 9003
"Were ISO 9002 and ISO 9003 auditable standards?
Lessons Learnt Program
"My company is ISO 9001:2015 certified, I would like a detailed procedure for implement new quality Lessons Learnt Program”
Flujogramas en los procedimientos
Es necesario realizar Flujogramas a los procedimientos?
Manual de calidad
El Manual de Calidad, es obligatorio. ¿Puedo justificar en una auditoría en los próximos días la ausencia de manual de calidad? Segun la ISO 9001:2015 ya no es obligatorio
Document hierarchy
"Document hierarchy refers: how do I identify the relevant procedures for my system? How do I fit them in the document hierarchy?”
Interested parties management
"Where it says stake holder management. Who should be doing the mapping and analysis of the stakeholders internal and external and do we have to keep proof of document for auditor to see and what would auditor be looking for evidence?
Internal audit for different locations
Maybe you could advice us related to internal audit in following scenario: One country, 3 sites on same country, 3 legal entities, 8 org units