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Nonconformity occurrence and risks
"We are trying to address a nonconformance on the subject item (10.2) and I'm not sure how to address it. The auditor was looking for evidence that we accessed the risks and opportunities with each corrective action. Is this right. Or can it be part of our annual context analysis and management review(s)?” -
Changes in the scope
We have implemented the iso 9001: 2015 last year, and this year we are going to recertification, but because of reorganization, one of division move into other group, which is separated from our group. So, what should we do? Do we still put it in the ISO or not? -
Staff commitment
We have created QMS Implementation road map of which we have done a number of activities we are know in phase of Developing a QMS Documentation, but still little commitment from the staff is the problem. Could you suggest the proper mechanism of simplifying this long journey toward ISO 9001 :2015 CERTIFCATION? -
FSSC vs FSMS
"The difference between fssc and fsms and their similarities” -
What is clause 9 about?
"Does monitoring and measuring of gages and calibration come up in clause 9? Or are they just talking about monitoring and measuring regarding something else” -
Roles y responsabilidades
Roles y responsabilidades. como lograr que los lideres de proceso valoren el Sistema de Gestión de calidad ISO 9001:2015? Compromiso, enfoque a procesos y definición de indicadores -
Quality and Information Security Manager combined?
"Quality and Information Security Manager. Is it normal or even desirable to combine these two roles? Are there good examples of where this has been done successfully?” -
Design and nonconformities
"(1) I was just wondering if for example, we are currently on the first article inspection of the product and after the design and product, the customer deemed that he wants to have it modified or changed since it does not meet requirements. Will that be counted as nonconformance for ISO 9001? (2) Also, for cases where we design and develop certain products and during the development, we found out that the product will not be useable and therefore, another stage of parallel development must be conducted. Will that be considered a nonconformance in the design?" -
Internal and surveillance audits
"My organization recently received ISO:9001-2015 certification. I'm trying to find the requirements for maintaining the certification. Specifically, frequency of internal, management and surveillance audits. Requirements for the IA and Management audit. What to expect at the surveillance audit, etc?“ -
Correction vs corrective action
"I would like to know what is the difference between correction and corrective action.“