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ISO 9001 - Expert Advice Community

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  • Internal Audit Process Approach

    Could you point me in the direction of great resources on Internal Auditing the Process Approach?  I received a minor CAR in our external audit last year for not fully executing the Process Approach in last year’s Internal Audit.  I wish to ensure that I am conducting this year’s IA properly so as to mitigate the CAR.

    Any resources or pointers that you could give to me would be super appreciated.

  • Implementing ISO 9001 in a company with multiple contractors

    Where do I begin in an organization with 1 employee and close to 400 contractors?

  • ISO 9001 Laboratory Audit

    How the use of ISO 9001 laboratory audits, used in the laboratory, impact on the management of training, managing change, and specific staff roles?

  • ISO 9001 implementation steps

    Key steps to successful ISO 9001 implementation? 
    Tool to fix Bad habits? 
    How to improve a Customer Centricity culture? 
    About KPIs, Where should we start to measure?
     

  • Minor nonconformities

    How do you decide if recurring minor nonconformities or a series of such minor non-conformities can be classified as a major nonconformity?

  • ISO 9001 purpose and principles

    Purpose of qms and the principles? How are they helping a newly developed company

  • ISO 9001 and Customer focus

    Regarding customer focus, what are the evidences generally followed?

  • ISO 9001 audit in manufacturing

    What questions do you normally ask in a manufacturing setting? What documents will you be looking into?

  • ISO 9001 certification process and cost

    We are a small company, we want to get ISO 9001:2015 certified. We have our own quality management system with processes and procedures. We have done the gap analysis in light of ISO 9001:2015, have prepared quality manual and quality procedures manual. We are ready to get audited by xxx for certification, please tell me are we on the right track? how much they will charge.

  • Listing traceability

    Do I have to list internal-external traceability for the machines that are part of the process for the product like the machine that makes the product, or the machine that cuts it?

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