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ISO 9001 - Expert Advice Community

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  • ISO 9001 surveillance audit requirements

    If I have a certified person in a company who conducts ISO internal audit annually, do I need to pay certification body anyway to come and conduct a surveillance audit every year? Is it a must?

  • ISO 9001 manual

    Is it mandatory to have a manual?

  • Roles and responsibilities of the QMS working committee

    What are the main roles and responsibilities of QMS working committee to ensure continued compliance to certification. Looking forward to your advise soon.
  • Monitoring integrity issues in QMS

    How do monitor integrity issue in QMS in a utility firm?

  • ISO 9001 - where to start?

    If you are starting to work for a new company that is wanting to become ISO 9001 Certified, where do you start?

  • ISO 9001 extent of process documentation

    My understanding is that ISO 9001:2015 allows significant latitude for organizations to determine the extent of process documentation they feel is required to maintain their QMS. However, it seems like trying to navigate a certification audit with very sparse process documentation would be to say the least challenging. The small to medium sized company I represent has very sparse process documentation and I am concerned about our odds of successfully navigating the certification audit. What are your thoughts or recommendations?

  • Production/services requirements records

    I need your advice and guidance on how to write ISO 9001 on production/services requirements records for my company.

  • People aspect of ISO

    What about the people aspect of ISO?

  • Organizational chart

    I wanted to have an organisational chart about the structure of a chemical laboratory. 
    I am working on it, however, feel that I am missing things in it. 
    Can you help?

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