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ISO 9001 - Expert Advice Community

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  • Corrective action timeline

    In writing procedures for corrective action, you identify the problem and the reason for the problem, should a timeline be stated when the correction would be completed?

  • Quality objectives in relation to ISO 9001 external audit

    Reference quality objectives, is it ok to reduce the original target value if there is difficulty in meeting the objective and then investigate why it cannot be met? Will this create an issue for ISO 9001 external audits?

  • ISO 9001 most suitable approach

    Could you help me with the best suitable approach starting from internal audit to concluding the same for ISO 9001:2015? 
    I mean should I approach from clause 10 to backward or starting from clause 4 to forward?
    Please also guide sample sequence of area/clauses to be covered during the audit.

  • ISO 9001 Documents for certification

    What process documentation from across the company is required for ISO 9001 certification?

  • ISO 9001 auditing and inspection guidelines

    Do you have any guidelines on how to do good auditing and an inspection in an organization from the point of view of the quality assurance system and also any training material or instruction and checklist for evaluation of auditors' performance? 

  • Required process documentation for certification

    What process documentation from across the company is required for certification?

  • Corrective and preventative actions

    I have a question on ISO 9001. Right now, we have one form that includes both correction actions and preventative actions. We are having issues in that we can usually do corrective actions in 30 days, but preventative actions take longer sometimes. Are we able to separate these two out and have 2 different forms, one for corrective actions completed within 30 days without undue delay and preventative actions that may take longer, without violating any ISO 9001 standards?

     

  • Determinaciòn de contexto interno y externo

    Que metodologias puedo implementar para la determinaciòn de contexto interno y externo?

  • ISO 9001 Lead auditor - keeping up with latest developments in the field

    How do we as Auditors prepare ourselves to keep updated on the latest developments

  • Approved documentation for ISO 9001 audit


    In ISO audit, I had to provide approved documentation that I have authority for the identification, documentation, and communication of internal or external issues? I want to know which document I have to show?

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