ISO 9001 - Expert Advice Community

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  • Determining the scope

    Is this scope satisfactory is it missing boundaries?
  • Management Systems Integration

    "I'm doing an integrated QMS 9001 and 14001 for a client but am getting stuck with the numbering! I think I'm trying to be too precise because the only examples I can find have been much looser - ok as long as the QMS is doing what it needs to do. Any words of wisdom?”
  • An expanding scope

    "One of our clients would like to get ISO 9001:2015 accreditation and they are preferring to do it in a phased manner. They want to first pilot the core business (production and stores departments) and later roll out the QMS to the rest of the Business. I there a provision for such?”
  • Plan de calidad

    Como la nueva norma iso 9001 cambió a la versión 2015, la estructura para hacer planes de calidad también cambia... o no cambia?
  • Source vendor dropping ISO 9001 certification

    "We are ISO 9001:2015 certified and have a sole source vendor who is considering dropping their ISO certification. What is the best course of action for us, as we cannot drop this vendor?”
  • NCR and CAPA definitions

    "I would like to get more clarity on Non-Conformance report in ISO 9001: 2015, my plan is to use NCR to manage product defect disposition plan and create CAPA for non-conformity quality incident to run the required investigation. What is the right definition to be used to comply with ISO 9001:2015?”
  • Finding the root cause

    "In ISO audit findings -Supplier evaluation is not done as per SOP, how to address this root cause?”
  • Internal auditors and implementation help

    "I have 2 questions:
  • Regulatory body audit as third-party audit

    "Can an audit by a regulatory body be considered a third-party audit?”
  • Cerificación asociación sin ánimo de lucro

    ¿ Para certificar una asociación sin fines de lucro, se requiere o se estaría trabajando como una empresa? Es para obtener la certificación en el sistema de gestión Ambiental y de Calidad para Bomberos y Paramedicos Voluntarios.