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ISO 9001 - Expert Advice Community

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  • Becoming an ISO auditor/consultant

    I would like to apply as an ISO Auditor or Consultant but I do not know where to start. I worked for 6 years as a Quality Manager/ Patient Safety Specialist. I underwent an intensive training with the Joint Commission International as Nurse Surveyor
  • Supplier evaluation

    "In a software company, a free software has been used in the development process for final products. Should it be evaluated since it is free?”
  • Identifying quality requirements

    "From the perspective of quality management,how do you understand this sentence “The contractor undertakes to establish a systematic process to identify quality requirements. The product-specific processes, project management processes and organizational processes are to be displayed in this process “?"
  • ISO 9001, a starting point

    "We are a small distribution company employing about 6 people. We do not hold inventory at our location but at processors around the world. How do I go about setting up ISO? Feeling a bit overwhelmed with all the information. I'm just trying to figure out a starting point.”
  • SWOT analysis and internal & external issues

    "SWOT Analysis are having relationship with internal & external issues?”
  • Herramienta de los 5 porqués

    En la práctica se ha demostrado que si resuelves un problema mediante el uso de la herramienta 5 porqués pero la solución se encuentra desde el 3er. o 4to. porque no es necesario seguir llenando los campos faltantes solo por llenar los 5 por qué. Mi pregunta es cómo esto podría ser una "No conformidad durante alguna auditoria? es decir dejar en blanco los por qués que no se requieren.
  • Clause 8.4

    I am working on my ISO project and ran into these questions:
  • FMEA and risks & opportunities

    "Can we just do the FMEA chart without writing the procedure to respond to the risks and opportunities?”
  • Manual de Calidad/Iniciar la implementación

    Cómo se que va en un manual de calidad, qué documentos se deben aplicar en una empresa de envases plásticos y cómo iniciar a hacer un sistema de gestión de la calidad según la norma 9001 vs 2015
  • Measuring quality requirements

    "We had a Quality objective as Collecting Customer reference letters in sales as one of point to cater the title " Proactively meet customers’ changing expectations and needs " in our assessment parameter. Now the point of Collecting Customer reference letters has been shifted to service department. Now considering the title "Proactively meet customers’ changing expectations and needs". What should i take as point to cater the title, considering format as documented reference.”