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  • Deciding on what to check

    "We are a ISO 9001-2008 company specialized in fabrication of various steel structures for construction projects. As a contractor or subcontractor company our scope include painting of fabricated steel structures prior to releasing to the client. Recently we are getting ISO auditions to get ISO 9001-2015 for our company. During audits we are requested by ABS auditor to witness testing of certified painting materials for viscosity or flow properties before application(painting). Auditor insisted on this and explained it as a requirement of ISO 9001-2015. Could you please explain if it is actually required by ISO 9001? or not? Can the auditor raise NCR to our company and refrain to submit the subject management standard?”

  • Documenting the context

    "I am working in cement plant and our management planning to implement the standard ISO 9001:2015 with in next 3 months. please explain the documentation for context of organization and legal requirement”

  • Approved supplier list

    "Is a approved supplier list required by ISO 9001/ 2015 Standard?”

  • Risks an opportunities at department level

    "Please help on “Opportunities & Risk for Material Controlling dept.”, how I can take preparation for”

  • Addressing risks

    "I am in the phase of transition and have my certification audit on March 26. we are a medical laboratory, medium sized about 30 employees. we already have ISO 9001:2008 implemented. my question is about addressing risks: should it be the risks for final results? or risks that we have found in the SWOT analysis”

  • Use of structured templates

    "What does QMS have to say about documents that do not follow a structured template?”

  • ISO 9001 Use of Quality Tools

    I’m reading a current article about quality control tools and I am trying to find information specifically on what Quality tools ISO 9001:2015 uses. I am currently under the assumption that there are not any specific tools that ISO uses

  • Outsourced processes in scope

    "Is it necessary to document the outsourced processes in the scope?”

  • interested parties

    Hallo, § 4.2 b) of ISO 9001:2015 specifies that the interested parties relevant to the QMS need to be identified. Some assessors are recommending using the SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats), well known in project management, but what would be in the philosophy of the Norm the internal and external interested parties? In advance, thank you for any answer. - Michel
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