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Internal auditor requirements
"if the company hire a consultant/internal auditor to perform the internal audit, is a mandatory requirement for the organization/company still have a onsite internal auditor on its own?” -
Considering processes
"I have from a historical heritage 6 Business Units on which quality practices are so different. I want to implement a unique certified QMS, with a Top down approach: defining processes for the Whole system and deploying it on Business units. Can specific activities of some Business units not to be described?” -
Maintenance as a main process?
Hello, please we are implementing qms iso 9001 on several power plants of my company. Now we are in process identification. And we find that some consultant have identified préventive maintenance as a main process, because as they have said that without preventive maintenance there is no production and also because we have a lot of people work in maintenance Other consultant identified it as support and they choose with the production process the predictive maintenance, so I'M confused ! knowing that our core business is the production of electricity. We dont earn money from maintenance. Thank you much in advance -
Organizational knowledge
"As an HR Executive I need guidance and advise. Wish to know how to start from an initial basis for ISO 9001. I have no past experience.” -
Drawing a checklist
"How can I draw up a checklist to audit the top management of a training institute?" -
Document numbering
"Can you become ISO compliant with number types of documentation numerous structures? For example, one facility follows one type of numbering structure while another facility in the same company follows a different numbering structure for their documents? Or, are they required to be the same?” -
Extension of scope
"My company is ISO certified [in one continent] and we would like to add UK hub [in another continent] which receive and distribute our product on our certification. I was wondering what a scope for those services would be.” -
Risk management
"We wanted to implement ISO 9001:2015 in our organization so based on that I would like to ask few queries stated below: Could you give me a brief about clause 6.1.1 that which are the necessary area we need address. Is it a mandatory documented process? Or we can skip this clause by only documenting Risk management/ assessment on our company objective?" -
Develop a traceability system
"Struggling to right a traceability procedure".