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ISO 9001:2015 and confidentiality
"How is confidentiality treated in 9001:2015 or rather confidentiality statements?” -
Transition from ISO 9001:2008
"If a company is following the 2008 version of ISO, an audit is supposed to be in March, It must be done according to the new version (2015). What is the standard procedure? is it possible that the old version keeps running till the end of the year & new version to take over from the beginning of the new year? In this case, the audit is to be performed in accordance to both standard!! If not, what is the practical solution?” -
Control de la producción y la provisión del servicio
En la versión ISO 9001: 2008 se hablaba acerca de la validación del producto, hay entidades que se exoneraban de ese apéndice (creo que era el 7.5.2 de esa versión); mi consulta es a qué se aplicaba realmente ese concepto y cómo se enfoca actualmente con la versión 2015? -
Internal audits and checklists
"I would just like to reaffirm what I need to do for Internal Auditing for ISO 9001:2015. I need to audit the 7 areas: context of the organization, leadership, planning, support, operation, performance evaluation, and improvement, correct? -
Risks, opportunities and mandatory documentation
"Opportunities and risks in ISO 9001:2015 : How to add this clause to our ISO system knowing that we already have completed the documents for ISO 9001:2008?” -
Quality plans and ISO 9001:2015
"Is ISO 10005 2006 still relevant in relation to ISO 9001 2015, please?” -
Scope and exclusions
" We are a recruitment company. Scope is Sourcing and placing suitable candidates (Permanent & Freelance) for the construction industry. How do we apply clause 8.3 - design and development and do we need to amend our scope?” -
Context, risks and preventive actions
"1. How to identify the context of the organization in ISO 9001:2015? 2. How to identify risks and opportunities? 3. Risk-based thinking replacing preventive action in ISO 9001:2015 – The benefits?” -
Quality vocabulary
“We have an audit coming up for transition to ISO 9001:2015 and the agenda references 'product realisation'. Please can you tell me whether the term 'product realisation' is still used in the new standard and if so what clause this phrase is used in, as I cannot find it and I was not sure whether the actual term 'product realisation' is still used in the new standard.” -
Property belonging to customers or external providers
“Property belonging to customers or external providers? Can you provide an example for above subject?”