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Implementation of risk management
"What are the evidences required to show implementation of Risk Management?” -
Management system scope change
"We recently acquired a company; do we need to contact our ISO auditor and notify them of this change?" -
How do I get consultancy work?
I am a vastly experienced Quality Manager with experience in ISO 9001, ISO 14001 and NQA-1 management systems and would now like to set up as a consultant. But I don't know how to position myself to attract clients. Can anybody advise me? -
Risk registry
"I want to know that how to maintain a risk registry for ISO 9001:2015?" -
Issues or risks
" I don't really got the difference between managing external and internal issues & managing risks and opportunities.” -
Documenting clause 8.1 operational control
"We have ISO 9001:2015 Quality Management system but I am struggling to document clause 8.1 operational controls. Could you provide some examples of operational controls in my business and how i would document them” -
Defining context of the organization
We are solar module manufacturer. Our facility is new established & going for ISO certification. We don't know what is context of organisation. Is there need to draft it or how to draft it, can u help us with some examples? -
Quality objectives
Please: Our organism are implementing for the first time the iso 9001 standard and now the project team are making the quality objectives. and we have some troubles like this : - the objectives choosen, is directly coming from our company objectives and they put for each processus it's objective but there is no improvement!, for example for maintenance processus they said : we will repect the maintenance schedule at 100%, for sales we will repect 100% of the schedule! and in our politique quality : we put : we will improve our processus! 1- Are they correct objectives? 2- I told to them, that when we put processus objectives, we have to choose an objective with an improve like : Reduction in internal defect rates, scrap rates, rework, reduction in cycle time, changeover time, process audit results, plant availability / breakdowns monitors. are you agree? thank you in advance -
Corporate Integrity Declaration
"May I know about “Corporate Integrity Declaration” for supplier/ Vendor? Is it one of the clauses and needs to address at ISO 9001." -
Exclusions
"We are Contact Center provider and did not use any equipment during services with customer. Could we state clause 7.1.5.2 is not applicable for our organization?”