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ISO 9001 - Expert Advice Community

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  • Strategic direction in the context of ISO 9001

    What is a strategic direction?

  • Quality audit

    Describe the steps in conducting a quality audit, key inputs, activities, and outcomes?

  • Road map to ISO 9001

    What are the different phases involved in the road map to ISO 9001:2015 certification?

  • Lab processes

    What is the ISO 9001 series for lab processes?

  • Verifying corrective action implementation

    Can an auditor verify that agreed corrective actions have been effectively implemented?
  • Remote auditing criteria

    I have a question about remote auditing, what criteria should be taken into account as an auditor. Do you have a demonstration video on how to do a remote audit?

  • ISO 9001 certification cost

    How much is the cost of a third-party audit to a 2,000kg/hr coffee processing plant dry mill and 5,000 kg/hr wet mill.

  • Clause 8.4. non-conformity

    I have received a Minor NC regarding ISO 9001:2015
    Clause 8.4 - he mention that "The criteria for the evaluation and selection process of a sample of the supplier found not effective."
    and in the finding evidence mentioned below details:
    during the assessment, the vendor evaluation criteria for the selection for the selection for the sampled contracts found not specific. e.g. criteria for the supplier qualification and the ability of externally provided products and services found not clearly defined for

  • Contract review requirements

    8.2.3 Review of the Requirements for Products and Services,

    a)Whether this clause is applicable for catalogue parts?
    b)In customer order they are mentioning their requirments and they are purchasing catalogue parts.

    So for the above case, whether we need to carryout contract review requirements against every purchase order..

  • ISO 9001 and controlled documents

    Is information in the appendix of a controlled document still considered controlled?

    I have a controlled document which has some examples in the appendix of the document. I would like to print these out and laminate them for use by my plant operators at point of use.

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