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  • ISO certification

    Hi,
    I am working in a consultancy company mainly provide monitoring and evaluation services for nonprofits / NGOs as a third-party monitoring for their projects. so we are a service business company. and a small company :)
    We're thinking if:
    1- ISO certification is the one that will improve the company, and increase its rank?
    2- What are the actual steps we have to do to be an ISO certified company?
    Note1: we do not use the software in our work, only spreadsheets.
    Note2: Our budget is small will ISO cost us a lot?

  • Identifying scope and risks

    1. It is regarding clause 4 - is it mandatory that i should use techniques like SWOT,PESTLE for identifying internal and external issues In Most of the sample QMS Manual i have seen is same that is replica
    2. The doubt which i have is ,is it ok if we define the scope by our own?
    3. Quality Management System (QMS) Scope of our company defines standardization of processes, QMS equips project team with documented approach that helps in maintaining the quality of work, reduction of rework and cost effective project execution this is what i prefer to define for my company/and is it ok?

  • Tiempo de implementación

    Cuanto tiempo puede llevar la implementacion de un sistema para una empresa mediana de alrededor de unos 200 empleados?
    Me gustaria saber para poder hacer un cronograma.
    Se tiene alguna base que me ayude a saber cual es el primer paso para iniciar la implementacion ?

  • Developing risk and opportunity matrix

    I just need support on how a risk and opportunity matrix can be developed. Does the SWOT analysis will fulfill the ISO requirement?

  • Horizontal vs Vertical audit

    Hi, what is the difference between horizontal and vertical audits in a laboratory?

  • Clause 4.4

    Clause 4.4 isn't listed in either the mandatory or non-mandatory list please let me know which is should be in? And, if a clause isn't listed in either the Mandatory or Non-Mandatory list where will it be? Thanks

  • Management review inputs

    Hello, I want to ask about the MR inputs which are under 9.3.2 (b)changes in external and internal issues relevant to QMS. What is actually data should I present for MRM. Is it internal/external issue and interested parties list.

  • Compliance with AB and CB certification

    Are there ISO standards for guidelines for conducting ISO 9001:2015 audits remotely and virtually. and are they compliant with AB and CB requirements for certification? Thanks

  • 8.5.5 Post - delivery activities

    I am doing an audit about technical Support at our company and was using the ISO 9001:2015 standard to understand if their process meets the requirements. One of the items listed in the standard is that In determining the extent of post-delivery activities that are required, the organization shall consider: a) statutory and regulatory requirements. What questions related to that finding would be appropriate to ask the technical Support group?

  • ISO 9001 and strategic direction

    What is meant by strategic direction?
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