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  • ISMS in QMS?

    Hi, How and where does an ISMS feed into a Quality Management System? What is the interaction/overlap? Thanks, Brian.

  • New company logo and controlled documents

    We have a new company logo. Is it necessary to immediately update or change our current company logo to New company logo in all of our controlled documents? Even if we have incoming surveillance audit in less than one month? Is it indicated to ISO 9001 standards?

  • ISO 9001 and shipping companies

    We are a Travel n Cargo Company. I don't see much of ISO registered companies in this Industry. Please advise.

  • Making an effective audit

    Tomorrow I will audit production department in steel making plant. How can I make the audit very effective? How to start the audit that will include three ISO: 9001; 14001 and 45001

  • Overcoming the language barrier

    When management is interested in implementing the quality system, but the middle management persons have no awareness because of language barrier. Please advise how to mitigate most of the things trying to translate their language.

  • What lies under the hood of design and development

    I am a Quality lead in a multinational firm. Our company manufactures plastic cards for bank and provide personalization solution. I have recently joined this organization and while looking into their QMS manual I realized that our company has seek exception for design and development which in my opinion shouldn’t happen as we are involved in developing personalization profile and in my opinion we should be applicable to development clauses for ISO. Can you please elaborate a brief detail about what lies under the hood of design and what lies under development in terms of specific definition so that I may convince our team and management to work on our development activities structurally. Would appreciate your cooperation in this regard

  • Preparing for a surveillance audit

    How to prepare for a surveillance audit and what are the documents that the auditor can or will review during the audit.

  • Format as controlled document

    If an auditor was to come into a workplace and ask an employee a question related to a procedure and the employee refers to the computer to find a document related to the question, I understand that would be sufficient. Would the auditor accept the same document if it was posted as a memo format?

  • Certification benefits

    I have started working for a manufacturer of Medical Device software. The same software is also sold a non-medical device in certain regions. Should the company be certified to ISO9001 as well as their current certificate of ISO13485?

  • Duration estimation

    I would like to have an estimate of how long it will take to develop a QMS for a newly established semi knock down kit vehicle assembly plant. 5 vehicles per day. This is only for the development of the system up to before implementation.
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