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ISO 9001 - Expert Advice Community

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  • Quality manual for corporation

    I was wondering if you could provide some guidance in the language needed in a quality manual for two companies of different names under the same corporate ownership that wants to share resources with one another ie processes.
  • Procesos en empresa de servicios

    En la empresa donde trabajo deseamos certificar ISO 9001. Somos una empresa prestadora de servicios de agua potable y saneamiento básico. No tenemos desarrollo de procesos. Podemos excluir todos los requisitos relacionados cierto?
  • Mandatory written procedures

    What Written Procedures are required to meet BS EN ISO 9001:2015?
  • Manual en ISO 9001:2015/política de calidad

    "Soy estudiante de Ingeniería industrial, estoy realizando mis prácticas y requiero hacer la transición de una norma basada en la iso 9001, pero tengo ciertas dudas, según la nueva versión, no se exige un manual, pero si se requiere de un documento que describa ciertos aspectos de la organización, como se le llamaría a ese documento? y como se tendrían en cuenta las políticas de calidad?
  • ISO 17025 and ISO 9001

    Is ISO 17025 being a higher certification than ISO 9001? Or is that other way round
  • Preparing for a QMS implementation

    I'm interested in knowing which ISO course & certification suits best with my line of work in the freight forwarding and shipping company as customer service and also be dealing back to back with government agencies mainly in CCCC. Other than that, I'm also deciding to widen my knowledge, experiences & role/position which I'm interested to be working in an oil and gas industry. Appreciate to hear out from your side on this as I need better understanding on whichever is the best recommendation for me.
  • Spreading a set of internal audits all over the year

    Can the internal audit be done over a period of twelve months instead of one or two days? I mean by that, one process per month. That way the whole system is audited.
  • Standard operating procedures

    Can you tell me more about the standard operating procedures in industrial plants, with carbon dioxide manufacturing and refilling?
  • Garment manufacturing and 8.5.1

    If my company manufactures garments, do I need to comply to 8.5.1 requirements in ISO 9001? We don't do design; it's customer design and we just follow. Please advise.
  • Using scratch paper

    Is it okay to use scratch paper for printing of controlled form e.g Leave form, Attendance sheet form and so on.
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