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  • Maintaining certification

    We are ISO 9001 & ISO 14001 Certified Company. We want to maintain Process with ISO Standard. So Mainly we want to know what are the key factors which has to be follow up continuously?

  • Work instructions & safety and risks

    If you complete a work procedure instruction, do you have to complete a safe operating procedure and complete a risk assessment as well?

  • Developing key performance indicators for a division in an organization

    I would like to know how to develop metric key performance indicators for a division in an organization

  • Handling risk

    I have a Debate with another Manager regarding Risk Treatment my interpretation is 1) Preventive which = Controls to reduce or mitigate the risk supported by Evidence i.e. Records to see if the Procedure or Process developed is working. His Interpretation 2) Correct and Fix - This is surely not Treatment of risk - Can someone please confirm.

  • Identifying and documenting the context

    How to identify and document Interested parties, Internal and External issues?

  • Software development and calibration

    If my company is a software developer (we are making an application), what should we calibrate to comply with clause 7.1.5 ISO 9001? We are not using any tools or machine, just PC.

  • Alcance y contexto de la organización

    Soy la responsable de Implementar la iso 9001:2015 en una empresa de Construcción, esta empresa ya tiene una homologación para ser proveedor de Alquiler de linea amarilla, y esta en busca de su segunda homologación que es movimiento de tierras.

  • Common documents to different offices

    My organization has the head office in Kuwait which is ISO 9001:2015 certified company. We are operating our branch offices of the Kuwait office in U.A.E and Bahrain. For our U.A.E office, we have another ISO 9001:2015 certificates.

  • Empezar la implementación de ISO 9001

    ¿Para implementar ISO-9001, es necesario empezar con lo que tenemos, o es mejor empezar desde cero con la nueva versión?

  • Document control in ISO 9001:2015

    Pls advise if Document control is required in ISO 9001 2015? If yes, in which clause please, in ISO 9001 2008 document control was in clause 4.2 can I know why they change to clause 7.5 instead of 4.2'
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