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ISO 9001 - Expert Advice Community

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  • Elaboración de un procedimiento

    LA NORMA OBLIGA LA ELABORACION DE UN PROCEDIMIENTO DOCUMENTADO PARA REALIZACION DE AUDITORIA INTERNAS?

  • Documentación obligatoria

    A la hora de ir seleccionando un poco la documentación que tendríamos que tener en la empresa, por ejemplo el procedimiento para el proceso de construcción, elaboración de alimentos y demás, que son cosas que no se hacen en la empresa, pone que son obligatorios.

    ¿Qué debemos hacer nosotros?

  • ISO 9001:2015 clause 7.1.5

    I want to know the difference between the equipment, device & instruments. In clause 7.1.5, it says about the monitoring & Measuring resources. here "resources" cover all the things i.e. equipment, instrument & devices.

  • ISO Certification Steps

    I work at a Waste Management Company and my Managing Director and City Commissioner asked to affiliate our company with ISO. So, I am working on this project. Can you please advise me is it best for me to join your academy as student and learn step for ISO certification, and can you please tell me on which certification Waste management company falls.

  • Requirements for the certification-process

    I was reading that in the 2015 version of ISO 9001 some requirements for the certification-process were reduced for (very) small-companies. Can you tell me which requirements were reduced?

  • Identifying the scope of QMS

    Hi
    May seek advice on how to identify the scope of QMS and what are the documents to present as evidence to this scope or clause 4.3. I'm new in this ISO 9001:2015 so I don't have wide ideas on how to implement this standards to organization.

  • Concern about corporate quality policy

    I have a serious concern about our existing quality policy: Customer satisfaction and continuous improvement are our highest priorities. Product quality cannot and will not be compromised. I believe it is lacking in direction and inspiration. In a place I am, pushing upper management, customer satisfaction and business performance are among our highest priorities. We use the most current regulatory guidelines in the design and test of our products. All employees continuously monitor performance, in search of ways to improve our business results. Your thoughts? Thank you.
  • Certification audit at multi-site organization

    Hi, I am trying to get clarity on how certification works for organizations with separate locations across the state. All of the individual sites use the same processes based on our program model. When we seek certification, will the auditor have to visit all 21 sites or just visit the headquarters and do a sample of site visits? 

  • Implementing ISO 9001 and get the certification

    I want to discuss the steps to take as my new company wants to get ISO 9001 certified. I am also a certified Lead auditor for ISO 9001

  • Quality manager requirements

    Does the Quality Manager need to be onsite or can they work remotely with a visit once per month?

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