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ISO 9001 - Expert Advice Community

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  • Quality objectives and Internal and External Risks

    I need your help on this: How to submit to our dept/unit (Human Resources)
    1. The quality objectives?
    2. The internal & external risks that can affect the intended objectives of the dept/unit quality management system

  • Stage 1 Auditing

    Hi, For stage 1, does a company have to demonstrate that things are actively being done. For example, will an auditor want to see quality review results are recorded, analyzed and actions plans are in place etc?

  • ISO 9001 implementation and QMS

    I am a Quality Manager and I would like to implement ISO 9001:2015 in my organization.
    1. Can you please help me with the list of documents required for ISO 9001:2015 certification?
    2. I need to build a QMS right from scratch so need to draft appropriate policies, procedures, forms etc.
    3. And also I would like to know is it mandatory for us to buy a software for maintaining QMS? Can we not do it in Grand avenue?

  • ISO 9001 sub elements

    What are the sub elements in the iso 9001?

  • Understanding the organizational knowledge clause

    Could you help me in understanding the organizational knowledge clause within the quality management system?

  • Risk-based audit program

    Please explain the risk-based audit program.

  • ISO 9001-Purchasing procedure

    We are certified to ISO 9001:2015 and I have a concern about our procedure in Purchasing. Our purchaser was fired and it seems like management is taking a long time to get a replacement. For the meantime, the job was distributed between 2 staff (our staff in accounting and our staff in engineering, depending on what items are purchased). We are a very small company with 19 people including management. I am worried that we might not be complying with our procedure because of this irregularity. How do I ensure all is well and is this practice acceptable? It seems our management is okay with this present set-up (purchasing activities being distributed to different people and sometimes to himself too as the owner of this company).

  • ISO 9001 and inspection

    Currently we are 100% inspection. What is an easy way for a company that does small qty parts to not inspect all...inspection ppl can’t catch up and we need an easy way to be able to keep track of if something needs inspecting

  • Creation of process maps

    I am in the process of implementing a QMS for my team based on ISO 9001. The process is all starting with the development of a Quality Manual. Where I need help is in the creation of process maps. Are you able to help?

  • Procedimiento para diseño y desarrollo

    Hola, quería preguntarles si el documento de Procedimiento para diseño y desarrollo, absorbe a procedimiento para producción y prestación de servicios y al procedimiento para el desarrollo de software, o si son integrables o, esto no tiene que ver, y son por lo tanto necesarios por separado.
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