ISO 9001 - Expert Advice Community

Controlling a Table of Contents

Is it required by ISO 9001:2015 that manufacturing binders on the Production floor — that the Table of Contents are controlled?

My new boss at work thinks it is a waste of time to maintain “controlled” Table of Contents for a binder of controlled docs.

Is there information that I can show my boss?

Verify an ISO 9001 certificate

We have a company claiming to be ISO 9001 certified but we have doubts whether this is true. How are we able to verify?

Documentos requeridos por la cláusula 4

Una pregunta, en el capitulo 4 que documentos pide, que documentos debemos realizar en el capitulo 4

Prepare a re-certification audit

How to prepare for this audit? First audit after a full three-year certification cycle.

Controlled and uncontrolled copies

As per the ISO 7.5.3, it mentions to provide a list of external documents – can they be both controlled as well as uncontrolled copies?

List for external documents – Non conformance

The company I work for had the surveillance audit done and there were 2 minor NCs observed. I am trying to understand the Root Cause Analysis for it. The Non Conformance was for Clause 7.5.3.1 and 7.5.3.2. The comment said “List of documents for External documents (Standards, codes, guidelines etc) was not found maintained”). I am looking for probable RCAs for this finding. Could you help me out with that.

Documentation process

I want to know about the documentation process of ISO 9001:2015 QMS for educational Institute

Organization Chart and ISO 9001:2015

We're preparing for and audit and was wondering if we are required to show an Organization Chart(s) in an ISO 9001 Audit

The use of a toolkit for a QMS