ISO 9001 - Expert Advice Community

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  • Revisión de los requisitos de Producto/Servicio

    Cómo hacer el Registro de Revisión de los Requisitos de Producto/Servicio?
  • Developing design and development procedure

    I have never done a procedure for design n development and wanted to know how to go about it.
  • Key performance indicators

    "What do you suggest as key performance indicators for a maritime training institution like ours. We are a government training institution for Filipino seafarers. I would like to know what are the possible key performance indicators in our QMS (9001) are appropriate?"
  • ISO standards for public sector

    What type of ISO is applicable to public sectors?
  • Effectiveness of a QMS

    “I would like to know how to measure the effectiveness of a quality management system? Are there evaluation criteria or key performance indicators to gauge if our QMS is functioning well?”
  • List of external documents and Quality Manual

    We have started the implementation now and are working through the task list in the project plan and have a couple of questions that we would appreciate your help with:
  • Defining severity and probability

    Can you please tell me how to get severity in probability point? I meant to say how to calculate base risk in risk analysis.
  • Interested parties, risks and opportunities and IMS

    I need to know about the Risk Assessment which is the new clause in the ISO 9001:2015 standard.
  • Organizational knowledge - Clause 7.1.6 of ISO 9001:2015

     I'd like to understand how I can solve the clause 7.1.6 of the new ISO 9001:2015. Is it possible to have an example?
  • Thunderstroke?!?

    As per ISO27005; what is Thunderstroke? Does it refer to lightning strike or is is something else?