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Product requirements review record
Can you help with Product/service requirements review records. What do I need to do or supply here?. Could you please advise which specific template suites best for controls, outputs and changes? -
Contexto de la organización
Con respecto a la determinación del contexto de la empresa y el análisis de las partes interesadas, cual seria la periodicidad de evaluación de estos dos temas o en que casos debemos realizar una evaluación de ellos ? -
Organizational knowledge and competency
"How do we differentiate between organizational knowledge and competency requirements in ISO 9001:2015? Do you have examples that illustrate the difference between the two?" -
Auditing clause 5.1.2
Hi. May I know how to audit the clause 5.1.2? -
Use of SWOT analysis
When addressing clause 4.1 of ISO 9001:2015 we determine internal and external issues, topics from the context where an organization is immersed and from the inside of the organization itself. Personally, in my work, I like to transform those internal and external issues in a SWOT matrix. Those internal and external issues can be very useful when determining risks and opportunities. For example, one weakness can be, “60% of our sales are for only one customer”. The company can consider this as a basis for determining a particular risk in the commercial related processes. Normally one does not do a SWOT analysis for each individual process. -
Quality policy and transition
"Please note in 2008 version it was 5.3(b) commitment to comply with requirements but in 2015 version it is 5.2.1(c) Quality Policy includes a commitment to satisfy applicable requirements. So my question is what is the basic difference between requirement & applicable requirement, it is related to setting quality policy" -
External audit principles
I want to know the principals of external audit during the certification process. -
Which standard to use in internal audits
"Hi! please assist me in my concerned. As of now, we are still certified in 9001:2008 standard and going to update in new 9001:2015 standard by the year 2018. Is it advisable to conduct an internal audit base in 9001:2008 with alignment to 9001:2015 standard? or which is better? thanks"