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  • Identifying requirements for mandatory documents

    Mandatory documents required by ISO 9001: 2015. Where are they prescribed in standard ISO 9001?

  • Exclusion of clause 8.5.5 in cement manufacturing company

    I am from cement manufacturing company. clause 8.5.5 of ISO 9001-2015 is applicable to us or not. If applicable how...?, If not why...?

  • Competence, training and awareness documentation

    I am starting to prepare the documents for the training module of each position in the particular department. I would like to clarify that competence training and awareness is necessary to have documentation or give some sample of documents that need to prepare. Thank You!

  • Internal and external issues according to ISO 9001:2015

    Please provide information for how to control internal & external issues as per contest of organization described in ISO 9001-2015?

  • Transition to the new version of ISO 9001

    I am working in diesel engine manufacturing company. We have established ISO 9001:2008,ISO/TS. What changes should we have done to move from ISO 9001:2008 to ISO 9001:2015.(I mean changes in our processes and documents)?

  • Risks and opportunities and context of the prganization

    My concern today is how to conduct a risks and opportunities of the context of my organisation

  • The transition is not that easy

    My company has ISO 9001:2008 implemented and certified. We have had the certification for 3 years with very good audits the last 2 years. Zero nonconformities. Now I am in charge of making the transition. I have done courses on the new version, but feel stuck, don't know were to start and how.

  • Improvement and continual improvement

    I want to know the differences between "improvement" and "continual improvement" in ISO standards. In some standards (e.g. ISO 27001) it is mentioned "continual improvement" while in others (e.g. ISO 9001) it is "improvement"

  • Determining the context and risks and opportunities step by step

    How to evolve context of organisation and risk and opportunity in a step by step manner?

  • Options for surveillance audit and customer focus

    Question 1:
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